Service Agreement.

Responsible Agent (“Agent”) Details

Name: Gloria Collins
MARN Registration: 1387135
Email: gloria@world2australia.com.au
Phone: +61 7336 89074

Business Details

RBS Phil-ANC Visa Services Inc.

Unit 17, 2nd Floor, BBCCC Building,
#56 Cooperative St, Corner Assumption Road,
Baguio City, Philippines

www.phil-anc.com

Details of Service

The scope of services is limited to a single consultation only, unless we are instructed by you to provide further services and we accept those instructions in writing Section 43 of the Code of Conduct, which regulates the conduct of registered migration agents, prohibits agents from providing immigration assistance to clients (unless this occurs during an initial consultation) without a signed service agreement in force.

Details of Fees and Disbursements

DETAILS OF FEES

The basis of the fees for the services is calculated as follows:

FIXED FEE

  • Consultation up to 45 minutes: AUD$250.00 incl. GST

PAYMENT SCHEDULE

We require payment of the relevant professional fees in advance.

PAYMENT METHOD AND ACCOUNT

Credit Card

TERMS AND CONDITIONS

  1. APPOINTMENT OF AGENT
    The Client appoints and authorizes the Agent(s) to represent the Client and to perform the services described in this agreement.

  2. CODE OF CONDUCT (CODE)
    The Migration (Migration Agents Code of Conduct) Regulations 2021 (“Code”) is intended to regulate the conduct of registered migration agents and the Agent and Client agrees to comply with the Code.

  3. CONSUMER GUIDE
    The Client agrees that the Agent has provided the Client with a copy of the Consumer Guide.

  4. SERVICES TO BE PROVIDED
    The services to be provided under this agreement include the following:

    1. (a) Preliminary advice regarding your potential migration or sponsorship options, based on the information that you provide.

    2. (b) After the initial consultation, we will send you a brief summary of the consultation, and , if applicable, relevant Fact Sheets regarding any potential migration options that we have identified for you. Our Fact Sheets include general information on the criteria and process for the relevant visa (or other immigration matter), along with an estimate of our professional fees.

  5. WHO WILL PERFORM THE WORK
    All immigration assistance will be provided by the Responsible Agent(s) that are listed in this agreement.

  6. REFUNDS
    We do not offer refunds of professional fees paid for initial consultations.

  7. CONFIDENTIALITY
    We will take all reasonable steps to ensure that the information and documents that you provide before, during and after your initial consultation are kept confidential and secure, in accordance with our professional and legal obligations. Please note that we may record our consultation with you, to ensure that we have an accurate account of the information that you have provided, and the migration options we have discussed. Any such recording made will be stored in a confidential and secure manner, as required by law.

  8. GOVERNING LAW
    The law as applied in Queensland; Australia governs this agreement.

  9. IMPORTANT INFORMATION FOR CLIENTS
    a reference to ‘Client’ is a reference to all Clients in this Agreement).

Please also review: Consumer Guide – Registered Migration Agents